Frequently Asked Questions
Everything you need to know about your PartyShots order.
How are PartyShots products packaged for shipping?
All our edible products are vacuum-sealed and shipped in temperature-controlled, insulated packaging with gel ice packs to ensure they arrive fresh and ready to serve.
What is the shelf life of your party snacks?
Most of our products have a shelf life of 14 days when refrigerated. For the best experience, we recommend consuming them within 5 days of delivery.
Do you offer vegan or gluten-free options?
Yes, we have a dedicated selection of vegan and gluten-free party appetizers. Please check the 'Dietary Needs' filter on our product page for full details.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Can I schedule a delivery for a specific event date?
Absolutely. During checkout, you can select a preferred delivery date. We recommend choosing a date 1-2 days before your event to account for any carrier delays.
Where can I find allergen information?
Full ingredient lists and allergen warnings are located on each individual product page and are also printed on the physical packaging of every item.